Privacy

Your message content stays on your computer.

MessageProof does not upload your message content. This page explains what MessageProof processes locally, what limited non-content information may be used for online services, and how to contact us.

Contact privacy support Read the summary

Summary

MessageProof is designed so message content is processed locally.

MessageProof Extract creates the Preview PDF and Evidence Pack ZIP on the client's computer. MessageProof Verify checks the Evidence Pack ZIP on the solicitor's computer. MessageProof does not upload message content to create or verify the Evidence Pack.

Processed locally

Message evidence content

  • Message text
  • Message attachments
  • Preview PDF creation
  • Evidence Pack ZIP creation
  • Evidence Pack ZIP verification

May use online services

Limited non-content metadata

  • Payment and receipt information
  • Licence token activation details
  • Support contact details
  • Software update or build information
  • Production signing metadata, if used

What MessageProof does not upload

MessageProof does not upload your message content.

1

Extract

MessageProof Extract reads supported message sources on the client's computer and creates the Preview PDF and Evidence Pack ZIP locally.

Client computer
2

Handoff

The client chooses whether to send the Evidence Pack ZIP to their solicitor. MessageProof does not send it automatically.

Client choice
3

Verify

MessageProof Verify checks the Evidence Pack ZIP on the solicitor's computer. Message content does not need to be uploaded to verify the bundle.

Solicitor computer

Information we may collect

Online services may use limited non-content information.

Payment, licence activation, software updates, support, or production signing may contact MessageProof systems or third-party services. These services should use only minimal non-content metadata unless you deliberately choose to send files for support.

Examples

Non-content information

  • Name and email address
  • Firm or organisation name, if provided
  • Payment status and receipt details
  • Licence token status and expiry
  • App version, platform, or error code for support

Do not send unless asked

Private evidence material

  • Raw message databases
  • Phone backups
  • WhatsApp databases or exports
  • Evidence Pack contents
  • Screenshots showing private message content

Support should start with diagnostics, not message content.

If you need help, start with the app name, operating system, app version if visible, the step where you got stuck, and the error message.

Support page

Privacy questions

Questions about privacy.

No. MessageProof does not upload message content. Extract creates the Preview PDF and Evidence Pack ZIP locally. Verify checks the Evidence Pack ZIP locally.
Yes. Licence activation may contact MessageProof systems using limited non-content metadata such as token status, email, activation status, app version, and expiry date.
Support is designed to diagnose issues without message content wherever possible. If file review is ever needed, MessageProof will explain what is being requested before you choose whether to send anything.
Email hello@messageproof.com with the subject line "MessageProof privacy".