These terms explain how MessageProof Extract tokens, MessageProof Verify, support, privacy, and evidence limitations work during beta.
Summary
MessageProof Extract helps a client create a message Evidence Pack ZIP. MessageProof Verify helps a solicitor check the integrity of that ZIP. MessageProof is not legal advice and does not decide whether evidence is relevant, complete, true, authored by a particular person, or admissible in court.
You may use MessageProof to
Create and verify Evidence Packs
You must not
Misuse tokens or alter Evidence Packs
Extract tokens
Each MessageProof Extract token is for one client or evidence owner, one matter, and one 90-day licence period. It must not be transferred or shared with another person.
Included
One evidence owner
The token is for the person whose message evidence is being extracted.
Not included
Other people’s evidence
If another person needs to create their own Evidence Pack, they need a separate Extract token.
Verify
Free for solicitors
MessageProof Verify is free for solicitors to check MessageProof Evidence Pack ZIPs.
Activation and licence checks
To activate a token, manage expiry, prevent token sharing, support users, and assess refund requests, MessageProof may use limited non-content metadata. MessageProof does not upload message content for these purposes.
May be used
Limited non-content metadata
Not uploaded for token checks
Message evidence content
Evidence scope
MessageProof can only extract from supported sources that are available to the app. The user and solicitor are responsible for deciding which contact, chat, channel, date range, and source should be used for the matter.
Choose the source
The user selects the supported message source, such as an available phone backup or supported export.
SourceChoose the scope
The user chooses the contact, chat, channel, and date range requested by their solicitor.
ScopeCheck the Preview PDF
The Preview PDF helps the user check the selected material before creating the final Evidence Pack ZIP.
ReviewWhat MessageProof checks
MessageProof can help show
Integrity of the Evidence Pack
MessageProof does not decide
Legal or factual conclusions
Beta limitations
During beta, MessageProof is focused on supported SMS/iMessage and WhatsApp evidence workflows. Unsupported sources are not included unless explicitly supported in the app.
Current focus
Supported message evidence workflows
Not currently supported
Unsupported channels and broader forensic work
Privacy and support
Support should start with non-content diagnostic details such as app name, operating system, app version, step reached, and error message. Do not send raw message databases, phone backups, Evidence Pack contents, or screenshots showing private messages unless MessageProof specifically asks.
Australian Consumer Law rights still apply.
Nothing in these terms excludes, restricts, or modifies any rights you may have under Australian Consumer Law or any other law that cannot be excluded, restricted, or modified.
FAQ