Terms of use

MessageProof is software for creating and checking message Evidence Packs.

These terms explain how MessageProof Extract tokens, MessageProof Verify, support, privacy, and evidence limitations work during beta.

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Summary

Use MessageProof for its intended purpose and keep the Evidence Pack intact.

MessageProof Extract helps a client create a message Evidence Pack ZIP. MessageProof Verify helps a solicitor check the integrity of that ZIP. MessageProof is not legal advice and does not decide whether evidence is relevant, complete, true, authored by a particular person, or admissible in court.

You may use MessageProof to

Create and verify Evidence Packs

  • Create an Evidence Pack using supported sources
  • Check the Preview PDF before finalising the pack
  • Send the Evidence Pack ZIP to your solicitor
  • Use Verify to check bundle integrity
  • Save a verified PDF copy through Verify where supported

You must not

Misuse tokens or alter Evidence Packs

  • Share one Extract token across multiple people
  • Open, alter, or re-zip the Evidence Pack ZIP
  • Use MessageProof to mislead a solicitor, court, or other person
  • Claim MessageProof proves legal or factual conclusions it does not decide
  • Attempt to bypass activation, expiry, or licence controls

Extract tokens

One token is for one person’s message evidence.

Each MessageProof Extract token is for one client or evidence owner, one matter, and one 90-day licence period. It must not be transferred or shared with another person.

Included

One evidence owner

1 person

The token is for the person whose message evidence is being extracted.

One client or evidence owner
One matter
90-day licence period

Not included

Other people’s evidence

Separate

If another person needs to create their own Evidence Pack, they need a separate Extract token.

Child or family member
Friend or witness
Another client or evidence owner

Verify

Free for solicitors

Free

MessageProof Verify is free for solicitors to check MessageProof Evidence Pack ZIPs.

No Extract token needed to verify
Checks bundle integrity
Does not decide legal admissibility

Activation and licence checks

MessageProof may use limited non-content metadata to manage tokens.

To activate a token, manage expiry, prevent token sharing, support users, and assess refund requests, MessageProof may use limited non-content metadata. MessageProof does not upload message content for these purposes.

May be used

Limited non-content metadata

  • Token ID and activation status
  • Email address used for activation
  • Device install ID
  • App version and platform
  • Evidence Pack ID and verification result

Not uploaded for token checks

Message evidence content

  • Message text
  • Attachments
  • Contact names or phone numbers
  • Chat titles
  • PDFs or Evidence Pack ZIP contents

Evidence scope

The user is responsible for choosing the correct source and scope.

MessageProof can only extract from supported sources that are available to the app. The user and solicitor are responsible for deciding which contact, chat, channel, date range, and source should be used for the matter.

1

Choose the source

The user selects the supported message source, such as an available phone backup or supported export.

Source
2

Choose the scope

The user chooses the contact, chat, channel, and date range requested by their solicitor.

Scope
3

Check the Preview PDF

The Preview PDF helps the user check the selected material before creating the final Evidence Pack ZIP.

Review

What MessageProof checks

Verify checks bundle integrity. It does not decide the legal case.

MessageProof can help show

Integrity of the Evidence Pack

  • The Evidence Pack ZIP matches the recorded manifest and hashes
  • The included files match the hashes recorded when the pack was created
  • The signature status can be checked
  • The included PDF matches the hash recorded in the manifest

MessageProof does not decide

Legal or factual conclusions

  • Whether a message is true
  • Who authored a message
  • Whether the selected material is complete
  • Whether a court will admit the evidence
  • Whether unsupported channels contain other relevant messages

Beta limitations

MessageProof supports limited sources during beta.

During beta, MessageProof is focused on supported SMS/iMessage and WhatsApp evidence workflows. Unsupported sources are not included unless explicitly supported in the app.

Current focus

Supported message evidence workflows

  • SMS/iMessage where supported by the available source
  • WhatsApp one-to-one chats where supported
  • WhatsApp group chats where supported
  • Evidence Pack ZIP creation and verification

Not currently supported

Unsupported channels and broader forensic work

  • Messenger
  • Instagram DMs
  • Signal
  • Full phone forensic imaging
  • AI abuse analysis or legal conclusions

Privacy and support

Do not send private evidence material to support unless specifically asked.

Support should start with non-content diagnostic details such as app name, operating system, app version, step reached, and error message. Do not send raw message databases, phone backups, Evidence Pack contents, or screenshots showing private messages unless MessageProof specifically asks.

Australian Consumer Law rights still apply.

Nothing in these terms excludes, restricts, or modifies any rights you may have under Australian Consumer Law or any other law that cannot be excluded, restricted, or modified.

Refunds policy

FAQ

Terms questions.

No. Each Extract token is for one client or evidence owner, one matter, and one 90-day licence period. If another person needs to create their own Evidence Pack, they need a separate token.
No. A separate person creating their own Evidence Pack needs a separate Extract token.
No. MessageProof does not upload message content for activation or verification. Limited non-content metadata may be used to manage tokens, expiry, support, refunds, and verification status.
No. MessageProof is software. It does not provide legal advice, choose evidence for a matter, decide relevance, or decide whether evidence will be admitted.
The Evidence Pack ZIP should be sent to the solicitor exactly as created. Altering or re-zipping the pack may cause verification to fail.